HICKORY DAILY RECORD
HICKORY - Feetures!, a leader in the performance sock category, announced the relocation and expansion of its warehouse and distribution center in Hickory. The new office space is more than double the size of the brand's original warehouse and will serve as the brand's distribution, financial and customer service headquarters.
Hugh Gaither, president, felt the need to expand the brand's customer service capabilities while maintaining core company standards. Feetures! has been owned and operated in North Carolina by the Gaither family since its inception in 2002, and the family prioritized exceptional customer service as one of its core business values.
"Ensuring the satisfaction of our customers and retailers has always been our No. 1 priority." Gaither said. "The relocation to Hickory allows us to maintain our family roots while ensuring that our consumers continue to receive the highest-quality product and service."
Feetures! also opened an administrative office space in Charlotte in July 2015. The two offices were able to move the entire warehouse space in two days' time and only shut down for one full business day before resuming operations.
"Our staff worked together seamlessly to orchestrate the relocation, allowing us to continue with day-to-day business essentially uninterrupted," said Kathy Willis, Feetures! chief financial officer. "The effort and teamwork involved to execute a move of this magnitude in such a short time is testament to the team's dedication to the Feetures!" brand and message."
On the Net: www.Feeturesrunning.com